BizLogos.com - FAQ
 
BizLogos.com - Business Logo Design
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FAQ (Frequently Asked Questions)

Are your logos unique, designed from scratch?
  Yes, absolutely. We believe that a logo is only of use to you if it (1) is unique and (2) captures the identity of your business. We start each logo on a blank page. We do not use clip art or templates. Ever.
Do you supply print-ready (vector) files?
  Yes, we design in vector format (we use both CorelDraw and Adobe Illustrator) and we will send the final design(s) to you in print-ready vector format.
Do you supply web-ready files?
  Yes, we supply logos in GIF format as standard. We will send you 4 different sizes for use on your web site. We will also be an email away should you ever need your logo in a different size or format. Additional sizes and formats are free.
How many times can I request alterations?
  There is no limit to the number of times that you can send your designs back for alterations. We will stick with you to fine tune the design until you are completely satisfied with the final product. Alterations are free until you accept a design as final. Additional alterations after finalization will incur a design fee. Our minimum design fee is $50.
How does your guarantee work?
  Our guarantee is valid for 30 days or until you request a second batch of designs. In other words, when we send you the first batch of designs you may either request more designs or a full refund. If you request more designs, the refund option expires. If you choose a refund, we will promptly issue a refund for the full amount that you paid. There are no "service fees" and no fine print.
I already have a logo, but I want it improved.
  Choose the Starter Package. With logo redesign we find that 5 concepts are usually enough because the existing logo gives us a good starting point. If it turns out that 5 concept are not enough, you have the option to upgrade to one of the other packages by paying only the difference.
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